The website, graphics and any programming code remain the property of ZW Productions until all outstanding accounts are paid in full. Any scripts, cgi applications, php scripts, or software (unless specifically agreed) written by ZW Productions remain the copyright of ZW Productions and may only be commercially reproduced or resold with the permission of ZW Productions.
ZW Productions cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material. ZW Productions will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.
ZW Productions reserve the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the hosting service should the necessity arise.
A deposit of £250.00 is required with any project before any design work will be carried out. Once a website has been designed and completed according to client brief, the final balance of payment is then due in accordance with our payment terms. There are no exceptions to this, i.e. If the client decides they no longer want the site, as they have commissioned the work and paid a deposit they are still obliged to pay for the work that has been done. Non payment will result in legal action being taken if necessary.
Hosting/web services
12 months minimum term. There is a standard annual fee of £150.00 for regular web services. This fee being due at the beginning of each term.
Regular web services are as follows:
1. Domain/web site hosting
2.
Email or email forwarding
3 Webmail (access your email from any computer, anywhere in the world)
4. Renewal of domain name when due.
It is the policy of ZW Productions that any domain registered on your behalf, is actually and legally yours. You will receive a legal certificate to this effect from Nominet the governing body for UK domain names. (Usually within 4 to 6 months)
Search Engines
Your site will be submitted to ten search engines FREE:
- Altavista
- Aol Netfind
- Excite
- Google
- Hotbot
- Infoseek
- Lycos
- Northern Light
- WebCrawler
- WhatUseek
Please note that whilst we submit your site to the above engines, we cannot be held responsible for search engines that fail to index your site in their database. We also do not guarantee that your site will appear in prime position in any listings. Search engines take various lengths of time to index a site, so you may not appear for anything up to 6 months in aparticular search engine database. (As at the time of this writing, appearance on Google can take up to 4 months)
Keywords
Keywords and some descriptive text will be discussed with you at consultation.
Carefully selected keywords will help in your search engine placement.
Domain Parking
If you wish us to register a domain, but not have hosting services, a yearly parking fee of £12 applies for .co.uk and .com
Domains other than .co.uk and .com attract their own pricing structure, if alternative TLDs (Top Level Domains) are required, these will be checked for availability and their associated costs included in your package. This applies to parked and live domains.
Payment of Accounts
It is the ZW Productions policy that any outstanding accounts for work carried out by ZW Productions are required to be paid in full on completion of the website unless by prior arrangement with ZW Productions.
Once a deposit is paid and work completed according to information gathered from consultation, you are obligated to pay the balance of payment in full. We will contact clients via email and/or telephone to remind them of such payments including any renewals if they are not received when due.
When your website is completed it will be displayed in a preview area. The website will only become live i.e publicly viewable/fully functional when the balance has been paid. Where a site has been built but cannot go "live" because we are still waiting for client to supply content, the invoice is payable within seven days completion of build.
Renewals
After year one, any invoice for subsequent hosting services will be sent one calendar month before due date. Any delay may result in services being suspended until full payment is received.
If accounts are not settled or ZW Productions have not been contacted regarding the delay, access to the related website may be denied and web pages removed, we will then pass such cases to the Small Claims Court to pursue payment, non payment can result in county court judgments (ccj's) being added to the clients credit rating.
Customer Privacy
ZW Productions will respect the privacy of customer data practices and operations at all times, both during and after completion of any project undertaken. If the customer has particular concerns then these must be expressed in writing as part of a confidentiality agreement presented to ZW Productions by the client.
Termination
One month notice is required for termination of accounts. Once notice is given, we will endeavour to meet any deadlines or transfer requests with utmost speed. At all times we assure you of our commitment to excellence and service.
